Avoid cost by maintaining in one place instead of multiple systems
Maintain audit report of client information updates in one place.
Person Domain
Record of all person information in one place.
Event processing instead of file processing
Avoid cost by maintaining in one place instead of multiple systems
Maintain audit report of person information updates in one place.
Card Domain
Record of all card information in one place.
Event processing instead of file processing
Avoid cost by maintaining in one place instead of multiple systems
Maintain audit report of card information updates in one place.
PCI compliance
Bank Domain
Establish an FDIC insured HSA – including vetting, account boarding, reporting to the IRS and initiating Welcome Kit and Card fulfillment.
Facilitate transactions – including ACH Debit (econtribute), ACH Credit (Direct Deposit/ACH Trap), Wire (employer funding), bill pay (provider payments and reimbursements), ACH reimbursements and card settlement.
Notional Domain
Record of all notional information in one place.
Event processing instead of file processing
Avoid cost by maintaining in one location instead of multiple systems
Maintain audit report of notional information updates in one location.
Fulfillment Domain
This domain will be designed to consolidate the existing backend document repositories that independently support CYC Notional and Optum Bank correspondences.
Investment Domain
Investment eligibility, inbound and outbound transaction processing (buys and sells), investment balances and front-end/back-end support.
Claims/Expenses Domain
FARO Domain
Document Domain
This domain will be designed to consolidate the existing document repositories that independently support CYC Notional and Optum Bank
FINS Domain
Receive and route files to the correct domains for processing.
Translate files through data adapters to streamline file processing
Data Analytics Domain
Ability to access data across all OF entities in support of advanced analytics
Enable adoption of advanced data technologies
To improve agility to adjust to market need
Develop smart data assets and Products (Dashboards, Alerts, Intelligent Agents)
Assisting with establishing a foundation for Data Governance
Formulate use cases where data assets can be utilized strategically to modernize/improve operations
Enable/Develop ML/AI use cases to improve product, operations and customer experience
Digital Domain
KPI Dashboard
Manage Account Profile
Manage User Access
Mange Participant Data Files
Manage Participants
Customer Identification Program (CIP)
Claims Management
Reporting
Employee Enablement Domain
Contact Center and Back Office team members
IVR/Telephony
Invoice Domain
Client invoicing for MMFs and billable services
Internal reconciliation of revenue generated by client invoicing